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How 889bd Handles Your Personal Information

Your account data, payment details, and session activity are handled with care — access depends on your local law and eligible regions. This page explains exactly what we collect, why we collect it, and how you can request changes or removal at any time.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredRight to Access or DeleteJurisdiction-Dependent Access

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What This Privacy Policy Covers

889bd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 889bd, we collect the information needed to run your account and process payments. This includes your registration details, device identifiers, and transaction records tied to your bKash, Nagad, or Rocket wallet. We do not sell your personal data to third

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parties. Payment transaction data is retained only as long as required for account reconciliation and any applicable regulatory obligation in your eligible region. Cookie data from your browsing sessions helps us keep the lobby responsive on your device — you can manage cookie preferences through your
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browser settings at any time. If you access the platform from Bangladesh, your use is subject to local law and the terms applicable to your eligible region. We apply encryption in transit for all account and wallet communications. Data linked to dormant accounts is reviewed on
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a rolling basis; you may request early deletion by contacting our support team directly. Any third-party service providers we engage — such as payment processors handling your Nagad or Rocket transfers — operate under data-processing agreements that restrict how they use your information.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts, not added as an afterthought. Here is what that looks like in practice across the four areas that matter most to your privacy.

Encryption and Storage All data exchanged between your device and our platform travels over SSL. Stored account and payment records are encrypted at rest and access is restricted to authorised personnel only.

Cookie Controls We use session and analytics cookies to keep your lobby experience consistent across visits. You can review and withdraw cookie consent through your browser or the preference panel in your account.

Retention and Deletion We keep your data only as long as your account is active or as required by applicable rules in your region. Submit a deletion request and we will confirm the outcome within a reasonable timeframe.

Data Request Process To access a copy of your data or correct inaccurate details, contact support with your account email. We verify your identity first, then process the request — no data changes happen without that step.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove your personal data, our account support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before making any changes.

Team online

Live Chat

Start a chat from your account dashboard. Our team will verify your identity and walk you through your data request step by step.

Email Support

Send your data request to our support address. Include your registered email and the specific data action you need — access, correction, or deletion.

Account Settings

Some data preferences, including cookie consent and marketing communications, can be updated directly inside your account settings without contacting support.

Common Questions About Your Data

These are the questions we hear most often about how personal information is handled on 889bd. If your question is not covered here, our support team can help directly.

We collect your registration details, device identifiers, and payment transaction records — including those linked to bKash, Nagad, and Rocket. We collect only what is needed to run your account.

Yes. Contact support with your registered account email and request a data export. We verify your identity first, then provide the relevant records within a reasonable timeframe.

Send a deletion request through live chat or email support. Include your account email so we can verify you. Once confirmed, we process the deletion in line with any retention obligations in your region.

Payment processors handling your bKash, Nagad, or Rocket transfers operate under data agreements that limit how they use your information. We do not sell personal data to outside parties.

Retention periods depend on applicable rules in your eligible region. We review dormant account data on a rolling basis and can action early deletion requests submitted through support.

Yes. All data exchanged between your mobile device and our platform is encrypted in transit via SSL, whether you are depositing via Nagad or browsing the lobby from Dhaka or anywhere else in Bangladesh.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 889bd Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Data

Live Chat

Email Support

Account Settings

Common Questions About Your Data

01 What personal data does 889bd collect when I open an account?

02 Can I request a copy of the data 889bd holds about me?

03 How do I ask for my account data to be deleted?

04 Does 889bd share my payment data with third parties?

05 How long does 889bd keep my data after I close my account?

06 Is my data protected when I use the platform on mobile?

Privacy Policy

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